Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through theghostnation.com, our online store, customer service communications, transactions, marketing communications, and other interactions with Ghost Nation Armory.

This policy does not apply to websites, platforms, applications, or services operated independently by third parties, even when those services are linked from our website.

2. Personal Information We Collect

The information we collect depends on how you interact with our store and services.

Information You Provide Directly

We may collect information you provide when you place an order, contact us, subscribe to communications, create or use an account, submit a form, or otherwise interact with us.

This information may include:

• Name.
• Email address.
• Telephone number.
• Billing address.
• Shipping address.
• Order and transaction information.
• Account information.
• Customer service communications.
• Product reviews, comments, or other information you submit.
• Marketing preferences.

Payment Information

Payment information may be collected and processed by Shopify, payment processors, financial institutions, or other payment service providers used to complete your transaction.

We generally do not directly store complete payment-card numbers or payment authentication information where that information is processed by our payment providers.

Information Collected Automatically

When you browse or use our website, we and our service providers may automatically collect information about your device and activity.

This may include:

• IP address.
• Device type.
• Browser type and settings.
• Operating system.
• Pages viewed.
• Links clicked.
• Referring pages or websites.
• Approximate geographic location derived from IP address.
• Shopping and browsing activity.
• Cookie identifiers and similar technologies.
• Information about how you interact with our store and advertisements.

3. Sources of Personal Information

We may receive personal information from several sources, including:

• Directly from you.
• From your browser or device.
• From Shopify.
• From payment processors.
• From shipping and fulfillment providers.
• From analytics providers.
• From advertising and marketing providers.
• From social-media platforms when you interact with us there.
• From fraud-prevention and security providers.
• From other service providers acting on our behalf.

4. How We Use Personal Information

We may use personal information for legitimate business, contractual, legal, security, and commercial purposes, including to:

• Process and fulfill orders.
• Process payments and refunds.
• Provide order confirmations and shipping updates.
• Provide customer support.
• Respond to questions, claims, complaints, and requests.
• Create and manage customer accounts where applicable.
• Operate, maintain, and improve our website.
• Understand how customers interact with our website.
• Personalize customer experiences where permitted.
• Provide marketing and advertising where permitted.
• Measure advertising and marketing performance.
• Detect and prevent fraud, abuse, and security incidents.
• Enforce our Terms of Service and other policies.
• Comply with legal, tax, accounting, regulatory, or law-enforcement obligations.
• Establish, exercise, or defend legal claims.

5. Shopify

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to offer and sell products and services to you.

Shopify may collect and process personal information when you interact with our store, including information necessary to operate the platform, process transactions, provide fraud prevention, personalize services, perform analytics, and provide other Shopify services.

Depending on our Shopify settings and the Shopify services being used, Shopify may process information about your interactions with this store together with information from other merchants or Shopify services for personalization, measurement, analytics, advertising, fraud prevention, or related purposes.

You can learn more about Shopify's processing of consumer personal information through the Shopify Consumer Privacy Policy .

Shopify also provides a privacy portal where consumers may exercise certain rights regarding Shopify's processing: Shopify Privacy Portal .

6. Cookies and Similar Technologies

We, Shopify, and other service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, understand website usage, provide security, perform analytics, and support advertising and marketing.

Some technologies are necessary for the website and checkout to function. Other technologies may be used for analytics, personalization, advertising, or similar purposes where permitted by law and, where required, after obtaining your consent.

Where available, you may manage cookie preferences through the cookie or privacy controls presented on our website.

7. Advertising, Analytics, and Personalization

We may use analytics, advertising, social-media, and marketing services to understand how our store is used, measure performance, communicate with customers, and deliver or measure advertising.

These providers may receive device information, identifiers, browsing activity, purchase activity, or other information associated with your interaction with our website.

Depending on applicable law, certain advertising activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal information even where money is not exchanged.

8. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

This may include:

• Shopify.
• Payment processors.
• Financial institutions.
• Shipping carriers.
• Print-on-demand and fulfillment partners.
• Customer-service providers.
• Website hosting and technology providers.
• Analytics providers.
• Advertising and marketing providers.
• Email and communications providers.
• Fraud-prevention and security providers.
• Professional advisers such as lawyers and accountants.
• Government, regulatory, or law-enforcement authorities when legally required.

We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

9. Sale, Sharing, and Targeted Advertising

Some privacy laws use specific definitions for the “sale” or “sharing” of personal information and for processing used for targeted advertising.

Depending on the advertising, analytics, Shopify, or marketing services enabled on our store, certain transfers of identifiers, browsing activity, purchase activity, or similar information may be considered a sale, sharing, or targeted advertising activity under applicable law.

Where applicable, you may exercise available opt-out rights through the privacy controls provided on our website, through Global Privacy Control where supported, or by contacting us at support@theghostnation.com .

10. Global Privacy Control

Where required by applicable law and supported by our privacy technology, we may recognize browser-based privacy signals such as Global Privacy Control (“GPC”) as a request to opt out of certain sale, sharing, or targeted-advertising activities.

The effect of a GPC signal may depend on your jurisdiction, browser, device, and the privacy tools currently enabled on our website.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and satisfying legal, accounting, tax, and regulatory obligations.

Retention periods may vary depending on the type of information, why it was collected, legal requirements, and operational needs.

12. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, storage system, payment system, or method of data transmission can be guaranteed to be completely secure.

You should use appropriate precautions when submitting information online and protect any account credentials associated with services you use.

13. International Data Transfers

Ghost Nation Armory operates from the United States and serves customers in the United States and supported international markets.

Personal information may be processed, transferred, or stored in the United States or other countries where Shopify or our service providers operate.

Privacy laws in those jurisdictions may differ from the laws where you live. Where required, appropriate safeguards may be used for international transfers of personal information.

14. EEA, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, applicable privacy law may provide you with additional rights regarding your personal information.

Depending on the circumstances, we may process personal information based on one or more of the following legal bases:

• Contract: processing necessary to provide products or services you requested or to take steps related to a transaction.
• Legitimate interests: processing necessary for legitimate business purposes where those interests are not overridden by your privacy rights.
• Consent: where you have provided consent and applicable law requires consent.
• Legal obligations: processing necessary to comply with applicable legal, regulatory, tax, or accounting requirements.

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, or portability of personal information and to withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with the relevant data-protection authority.

15. United States Privacy Rights

Residents of certain U.S. states may have rights under applicable state privacy laws.

Depending on your state and whether the applicable law applies to our processing, those rights may include the right to:

• Know or confirm whether we process personal information.
• Request access to personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain personal information.
• Opt out of certain targeted advertising.
• Opt out of certain sales or sharing of personal information.
• Limit certain uses of sensitive personal information where applicable.
• Appeal certain privacy-request decisions where applicable.
• Exercise privacy rights without unlawful discrimination.

These rights are subject to legal exceptions and eligibility requirements.

16. Exercising Your Privacy Rights

To submit a privacy request concerning information controlled by Ghost Nation LLC, contact us at:

support@theghostnation.com

Please include enough information for us to understand and reasonably verify your request.

We may need to verify your identity before fulfilling certain requests. We will only request information reasonably necessary for verification.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request evidence that the agent is authorized to act for you.

17. Marketing Communications

If you receive promotional emails from us, you may unsubscribe by using the unsubscribe link included in the message or by contacting us.

Even after opting out of promotional communications, we may continue to send non-promotional communications concerning transactions, orders, customer service matters, security, or other necessary service-related information.

18. Children's Privacy

Our store is not intended to collect personal information knowingly from children in violation of applicable law.

If you believe a child has provided personal information to us without appropriate authorization, contact us at support@theghostnation.com so that we can review the matter and take appropriate action.

19. Third-Party Websites and Services

Our website may contain links to websites, applications, social-media platforms, or services operated by third parties.

Their privacy practices are governed by their own policies. We encourage you to review the privacy policies of third-party services before providing personal information to them.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, services, privacy settings, legal requirements, or regulatory obligations.

The current version will be posted on this page and identified by the “Last Updated” date.

Where required by law, we may provide additional notice of material changes.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy request, contact: